From: Featuring the e-service quality of online website from a varied perspective
Model | Fit index | Conceptual model | Recommended criterion | Judgment |
---|---|---|---|---|
SERVQUAL | χ2 | 2004.84 (p = 0.000) | – | – |
χ2/d.f. | 2.812 | <3 | Yes | |
GFI | 0.81 | >0.9 | No | |
AGFI | 0.77 | >0.9 | No | |
RMR | 0.12 | <0.08 | No | |
RMSEA | 0.07 | <0.08 | Yes | |
NFI | 0.97 | >0.9 | Yes | |
NNFI | 0.98 | >0.9 | Yes | |
CFI | 0.98 | >0.9 | Yes | |
IFI | 0.98 | >0.9 | Yes | |
RFI | 0.97 | >0.9 | Yes | |
PGFI | 0.67 | >0.5 | Yes | |
PNFI | 0.84 | >0.5 | Yes | |
CN | 183.02 | >200 | No | |
QES | χ2 | 3764.31 (p = 0.000) | – | – |
χ2/df | 3.74 | <3 | No | |
GFI | 0.75 | >0.9 | No | |
AGFI | 0.69 | >0.9 | No | |
RMR | 0.37 | <0.08 | No | |
RMSEA | 0.08 | <0.08 | Yes | |
NFI | 0.97 | >0.9 | Yes | |
NNFI | 0.97 | >0.9 | Yes | |
CFI | 0.98 | >0.9 | Yes | |
IFI | 0.98 | >0.9 | Yes | |
RFI | 0.96 | > 0.9 | Yes | |
PGFI | 0.62 | >0.5 | Yes | |
PNFI | 0.83 | >0.5 | Yes | |
CN | 135.40 | >200 | No | |
WPI | χ2 | 1390.18 (p = 0.000) | – | – |
χ2/df | 3.42 | <3 | Yes | |
GFI | 0.82 | >0.9 | No | |
AGFI | 0.78 | >0.9 | No | |
RMR | 0.11 | <0.08 | No | |
RMSEA | 0.13 | < 0.08 | No | |
NFI | 0.96 | >0.9 | Yes | |
NNFI | 0.97 | >0.9 | Yes | |
CFI | 0.97 | >0.9 | Yes | |
IFI | 0.97 | >0.9 | Yes | |
RFI | 0.96 | >0.9 | Yes | |
PGFI | 0.67 | >0.5 | Yes | |
PNFI | 0.84 | >0.5 | Yes | |
CN | 156.19 | >200 | No |