Table 2 Information of perceived customer benefits dimension
Criteria | Definition |
|---|---|
(b1) Learning | Benefits derived from better understanding and knowledge about the bicycle, the underlying technologies, and the usage. |
(b2) Social integrative | Benefits derived from the social and relational bonds with other VCE members developed over time, such as enhancement of a sense of belonging or social identity. |
(b3) Personal integrative | By contributing bicycle-related knowledge and problem-solving skills, members achieve a sense of self-efficacy and elevate personal expertise-related status or reputation. |
(b4) Hedonic | Considerable pleasures or enjoyments form interacting with one another concerning common interested topics. |