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Table 3 Information of customer participation behavior dimension

From: Identifying the value co-creation behavior of virtual customer environments using a hybrid expert-based DANP model in the bicycle industry

Criteria Definition
(c1) Information seeking VCE members ask directly or observe the behavior of other knowledgeable or experienced members.
(c2) Responsible behavior Participative members recognize their duties and responsibilities in value co-creation.
(c3) Personal interaction Good interpersonal relations among VCE members are necessary for successful value co-creation.