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Table 12 Frequency of comments regarding positive aspects of update mechanism for all 14 sample messages

From: How does this message make you feel? A study of user perspectives on software update/warning message design

Code Image #
  1 2 3 4 5 6 7 8 9 10 11 12 13 14
User can choose to update on start 1              
Unobtrusive 2    1        2   1 19
Let’s you update immediately   2      1     1   1  
Keeps current settings    4            
Can use device while updating        3        
“Resart later” option         3       
Fast update process          15     1  
Provides support link            1    
Update messages does not interrupt tasks               13
Total 3 2 4 1 0 3 4 0 15 0 4 0 3 32