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Table 8 Frequency of comments regarding positive aspects of message content for all 14 sample messages

From: How does this message make you feel? A study of user perspectives on software update/warning message design

Code Image #
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Concise 5 3 5 1 1 3 2 1 14 1 8 14 4 3
Clear what will be updated 4      1     9 2 2 1 1
Explains what is going to happen 1 1 6 16 5 4 13 7 1 3 16 4 9  
Simple language 1 3    1     1   2 2 2  
Urgency is communicated 1 14    5 1   2       
Explains why the update is needed   12 2 4 5   7 1 1 2 7 1   
Latest update version shown   2             
Easy to understand    5   1 4 2 5 6 1 4 9 3 3
Tells the importance and benefits of the update    3 1 1    1 1 1 3 7 1  
Tells about inconvience of updating       10 3        
Information about the last update is shown         9       
Total 12 35 21 22 19 23 27 26 24 17 42 39 20 7