Table 6 Discriminant validity of QES

From: Featuring the e-service quality of online website from a varied perspective

	GQ	COL	AOS	IFQ	EOU	TQ	REL	FB	EB	SQ
GQ	0.891
COL	0.703	0.921
AOS	0.460	0.460	0.938
IFQ	0.665	0.655	0.623	0.878
EOU	0.595	0.629	0.551	0.663	0.871
TQ	0.555	0.578	0.546	0.614	0.751	0.914
REL	0.506	0.564	0.358	0.565	0.632	0.623	0.890
FB	0.539	0.619	0.535	0.628	0.740	0.722	0.635	0.934
EB	0.515	0.578	0.468	0.620	0.669	0.594	0.541	0.677	0.925
SQ	0.499	0.525	0.336	0.506	0.598	0.583	0.756	0.620	0.532	0.935

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