Skip to main content

Table 8 Discriminant validity of this study

From: Featuring the e-service quality of online website from a varied perspective

 

SQ

AC

CC

NC

LI

AI

WTPM

SQ

0.935

      

AC

0.320

0.871

     

CC

0.145

0.521

0.888

    

NC

0.411

0.632

0.626

0.788

   

LI

0.436

0.585

0.429

0.561

0.860

  

AI

0.547

0.629

0.417

0.626

0.679

0.868

 

WTPM

0.321

0.387

0.423

0.524

0.436

0.553

0.916