From: Featuring the e-service quality of online website from a varied perspective
 | SQ | AC | CC | NC | LI | AI | WTPM |
---|---|---|---|---|---|---|---|
SQ | 0.935 | Â | Â | Â | Â | Â | Â |
AC | 0.320 | 0.871 | Â | Â | Â | Â | Â |
CC | 0.145 | 0.521 | 0.888 | Â | Â | Â | Â |
NC | 0.411 | 0.632 | 0.626 | 0.788 | Â | Â | Â |
LI | 0.436 | 0.585 | 0.429 | 0.561 | 0.860 | Â | Â |
AI | 0.547 | 0.629 | 0.417 | 0.626 | 0.679 | 0.868 | Â |
WTPM | 0.321 | 0.387 | 0.423 | 0.524 | 0.436 | 0.553 | 0.916 |