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Table 6 Paraphrased identified usability problem

From: Qualitative usability feature selection with ranking: a novel approach for ranking the identified usability problematic attributes for academic websites using data-mining techniques

Category

Subset of problematic usability attributes

Usability problem pattern

Frequency (1 to 10)

Justification

Evaluation team comment

Recommendation

Content

1. Multi_Language,

2. Scope_of_Multi_Language,

3. Communication_with_Site_Owner

4. Date_of_Last_Update_Available,

5. Online_User_Feedback

1. The absence of Multi_Language is related with absence of Scope_of_Multi_Language

9

Association rules #1 to #4, #6 to #8, #10 and #15

The multi-language support is identified as one of the usability problematic patterns on academic websites

Recommend a multi-language support to ensure the high scope of the multi-language feature on most of the web-pages of websites